Financial Transaction Security Policy

At Ekklesia Nashville, your information is held securely by our SAS database called FellowshipOne, contracted through Fellowship Technologies. This information will remain private and will never be given away to third parties outside of our contracted partners used to process online secured transactions.

You can schedule new contributions at any time and can modify or cancel those contributions at any time prior to the date they are scheduled.

We are here to serve you in this regard and will work to correct any issues or answer any questions you may have. Please contact Hunter Yarbrough at hunter@EkklesiaNashville.com for assistance.

Security

The system allows Ekklesia to provide you with access to your own contribution records and allows you to make donations online. This is a system in use by churches throughout the country.

There are several aspects of security related to the system. First, Fellowship Technologies proactively monitors and analyzes all system logs to identify security threats. Their data centers utilize systems for Intrusion Detection, Distributed Denial of Service, and many other external threats. They employ the McAfee company to proactively test network vulnerabilities. Fellowship Technologies’ sites are tested daily to ensure they pass the FBI/SANS Internet Security Test. You may notice the “live” HACKER SAFE mark, which appears only when a website’s security meets the highest standards of the U.S. Government, Visa, MasterCard, American Express, Discover and JCB.

For account management, FellowshipOne utilizes the most current encryption technology to maintain the security of your data. Every parameter passed in the hyperlinks is fully encrypted. The Login Module handles passwords using SSL encryption, backed by 128-bit GeoTrust digital certification (technically referred to as a “salted hash”). In layman terms, this means that if 50 computers worked continuously to produce new password combinations, it would take four years for your password to be discovered.

Another aspect of security related to account creation: When you first create a new account in the system, you will be able to donate immediately, but you will not have access to any previous contribution information. Before that can happen, we must manually confirm and link your previous information to the account you created.

Please help us keep your information safe by protecting your login information. Access to sensitive personal and financial information can be gained by letting someone else use your account or by leaving the information accessible to others.

Refund Policy

In the event a refund is requested for payments made for registrations, events, camps, studies, etc., please contact us directly at info@EkklesiaNashville.com.

A request for a tithing or tax-free donation refund can be directed to Hunter Yarbrough at hunter@EkklesiaNashville.com.